Medical Equipment Warranty and Service Tracking Automation

Medical Equipment Dealer - Engaged in selling, installing, and servicing medical equipment across multiple customer locations.

Business Context

LeverageAxiom created a solution to automatically track where medical equipment has been installed for a medical equipment dealer. The system captures equipment location, warranty period, and paid service start dates, eliminating manual records and follow-ups.

End-to-End Automation Flow

1. Equipment Installation & Photo Upload

• Equipment serial number
• Record data from back of machine

2. Automated Data Extraction Using OCR

• Equipment number, make/model
• Installation date from photo

3. Warranty & Service Tracker in Excel Online

• Centralized tracking equipment location
• Installation details, warranty expiry

Technology Stack

• Excel Online
• OCR
• SharePoint
• Power Automate

Timeline

• Process Design, Data Mapping: 1-2 weeks
• Automation Development & Testing: 1-2 weeks
• Go-Live & Stabilization: 1 week
• Total Duration: 3-4 weeks

Commercials

One-Time Implementation Fee: ₹1.10 Lakhs

Includes:

• Automated equipment installation tracker
• OCR-based data extraction from images
• Excel Online centralized tracking
• Warranty and service monitoring automation

Business Benefits Achieved

• Single source of truth for installed equipment
• Zero manual data entry of serial numbers
• Accurate tracking of warranty and service timelines
• Reduced follow-ups and missed service opportunities
• Improved operational visibility and control
• Scalable solution using existing Microsoft tools